Error on install of built package

[DominicW]

Getting this (as well as others if I hit 'ignore') on a setup of a software package I just rebuilt. First run worked fine, now that I finished it and got it looking good, I get this on install.

Any ideas?

[TigerSoftware]

Getting this (as well as others if I hit 'ignore') on a setup of a software package I just rebuilt. First run worked fine, now that I finished it and got it looking good, I get this on install.

Any ideas?

Dominic, is this a installed version or are you running it through TSB?

If it is installed, does that file exist in the same directory as your software?



Thanks,



Thomas

[DominicW]

This is the installer that made by TSB from my project. The distributable .exe installer.

[TigerSoftware]

This is the installer that made by TSB from my project. The distributable .exe installer.

Is the BonusSkin file in the installed directory?


Thomas

[DominicW]

I checked the temp folder shown while the installer errored, the temp folder is there with much of the files (the msi and some related files) but the bonus skin files do not show up there.

Some observations:

I have built other installers that worked prior.

I just changed the skin on this one, same error, same missing files.

I see the install creator window lists the OFFLINE folder and bonus skin file when its creating the installer

I just rebuilt an old app with a new installer and it installed fine, although I noticed the same thing about the file seemingly not showing up.

So it seems to be localized to this new project.

[TigerSoftware]

I checked the temp folder shown while the installer errored, the temp folder is there with much of the files (the msi and some related files) but the bonus skin files do not show up there.

Some observations:

I have built other installers that worked prior.

I just changed the skin on this one, same error, same missing files.

I see the install creator window lists the OFFLINE folder and bonus skin file when its creating the installer

I just rebuilt an old app with a new installer and it installed fine, although I noticed the same thing about the file seemingly not showing up.

So it seems to be localized to this new project.


Hi Dominic,

It should be included in the install every time. I am not sure what you mean by temp folder though unless that is where you tested the installation.


Thomas

[DominicW]

no, installware builds a temp folder to extract the install files into. It references that folder in the error.

[TigerSoftware]

no, installware builds a temp folder to extract the install files into. It references that folder in the error.

Ah, that temp folder. Got it.


Thomas