Neweste update TSPPro - all projects, objects were lost

[LorenW]

I ran an update of the TSBpro software and after installing over
the old installation all my data was gone, or at least failed to appear
in the TSBPro software for use.

I don't recall this being a specific problem in the past.

Just a heads up. experience tells me my files are actually probably
still on my hard drive, but the new version isn't calling the old files
up.

... maybe after a reboot...

[TigerSoftware]

I ran an update of the TSBpro software and after installing over
the old installation all my data was gone, or at least failed to appear
in the TSBPro software for use.

I don't recall this being a specific problem in the past.

Just a heads up. experience tells me my files are actually probably
still on my hard drive, but the new version isn't calling the old files
up.

... maybe after a reboot...

It shouldn't have deleted any databases during the installation. It is the same data that is being called. Let me know what happens when you reboot.


Thomas

[LorenW]

Hey Thomas,

The old objects and projects did not re-appear after rebooting. I did
build an object and a project before rebooting - so I played with it
a little and perhaps that threw-off the retrieval process.

I use XP. I know you developed TSB with Vista, so Vista users may not
encounter some of the stuff that crops up with my usage. I'm running
XP SP3.

[stevinium]

I installed the latest update, and everything went fine.
I'm using win xp sp2.
Are you sure you installed it into the same directory?

[TigerSoftware]

There is no database file in the installation. So I don't know how it would get overridden or deleted.


Thomas