Error upgrading to v.25

[nealtucker]

Hi Thomas, just downloaded v.25 as I just read that the export objects was available,
The version I have only has Import objects,

problem is I get this error, and pressing ignore only brings up more error warnings so I am forced to
abandon the install... got any Ideas or a solution to the fault
cheers Neal

[TigerSoftware]

Hi Thomas, just downloaded v.25 as I just read that the export objects was available,
The version I have only has Import objects,

problem is I get this error, and pressing ignore only brings up more error warnings so I am forced to
abandon the install... got any Ideas or a solution to the fault
cheers Neal

Hi Neal,

Is this error happening when you install TSB Pro?


Thomas

[nealtucker]

Hi Neal,

Is this error happening when you install TSB Pro?


Thomas

Yes, it's the pro version

[TigerSoftware]

I would try uninstalling the previous version if you have not. Also, sometimes downloading the setup file can mess up. I would download the setup file again to make sure it wasn't corrupted.

Let me know what happens.


Thomas

[nealtucker]

I would try uninstalling the previous version if you have not. Also, sometimes downloading the setup file can mess up. I would download the setup file again to make sure it wasn't corrupted.

Let me know what happens.


Thomas

Ok T. I'll finish the projects I have almost finished before deleting any thing as I do not want to
mess up the layouts unless you believe they will not be effected, I have a project with 40 objects
looking just right, dose an upgrade or uninstall, reinstall, ever effect a projects look ect.

[TigerSoftware]

Ok T. I'll finish the projects I have almost finished before deleting any thing as I do not want to
mess up the layouts unless you believe they will not be effected, I have a project with 40 objects
looking just right, dose an upgrade or uninstall, reinstall, ever effect a projects look ect.

The upgrade shouldn't delete any databases. You can backup the Builder.TSB and all the folders that have the 154-5454sfd-4s4fsd format within the software folder if you want.

The new version will be working differently but you won't lose any projects or layouts when I release it.



Thomas

[nealtucker]

The upgrade shouldn't delete any databases. You can backup the Builder.TSB and all the folders that have the 154-5454sfd-4s4fsd format within the software folder if you want.

The new version will be working differently but you won't lose any projects or layouts when I release it.



Thomas

Ok I thought, I'll uninstall tiger pro and see if it fixes it but it came up with the same error
when installing,
so I tried to install a previous version which seemed to install ok but when I ran the program
I had this come up, not sure what to do I do next T

[TigerSoftware]

Ok I thought, I'll uninstall tiger pro and see if it fixes it but it came up with the same error
when installing,
so I tried to install a previous version which seemed to install ok but when I ran the program
I had this come up, not sure what to do I do next T

Hi Neal,

I am building a new setup and will upload it asap. I will let you know when you can download it. I am not sure why you are having this problem since others have been able to install it.

I am assuming you downloaded it again to make sure the download didn't corrupt the installation.


Thomas

[TigerSoftware]

Neal, I just uploaded a new setup. Please try this one and let me know. It is the same version since it didn't change.


Thanks,



Thomas

[nealtucker]

Neal, I just uploaded a new setup. Please try this one and let me know. It is the same version since it didn't change.


Thanks,



Thomas

That got it all back and working ok
the export of layouts is also working.

Thanks Thomas for the excellent service :)

[TigerSoftware]

That got it all back and working ok
the export of layouts is also working.

Thanks Thomas for the excellent service :)

Whew, I didn't know what else to do if that didn't work. :)


Thanks for the patience, Neal.


Thomas