Create Setup Fails

[Reg]

Hi,

We have created an application, and tested it with the "Run Software" button, and that works fine.

But, now we're attempting to use the "Create Setup" button to create an installer for the program, and it's not working. It pops up a window which scrolls through a lot of lines that say what it's doing (ie. copying files, etc), and eventually it beeps and the window disappears. It doesn't give an error of any kind, and doesn't save the output EXE where we selected.

Could you provide any insight as to why this may be happening?

We're running on Vista 32 bit.

Thanks

[TigerSoftware]

Hi,

We have created an application, and tested it with the "Run Software" button, and that works fine.

But, now we're attempting to use the "Create Setup" button to create an installer for the program, and it's not working. It pops up a window which scrolls through a lot of lines that say what it's doing (ie. copying files, etc), and eventually it beeps and the window disappears. It doesn't give an error of any kind, and doesn't save the output EXE where we selected.

Could you provide any insight as to why this may be happening?

We're running on Vista 32 bit.

Thanks

Hi Reg,


There should be a log.txt file in your TSB folder. Can you send that to me at tbelknap (at) profittigerpro (dot) com


Thanks,




Thomas

[Reg]

Thomas

I created the icon as suggested but when I try to load it I keep getting this message: The following error occurred "out of Memory".

This message appears in both applications we've created and only when trying to upload the icon image.

I've got loads of memory so that can't be the problem.


Thx....Reg

[TigerSoftware]

Thomas

I created the icon as suggested but when I try to load it I keep getting this message: The following error occurred "out of Memory".

This message appears in both applications we've created and only when trying to upload the icon image.

I've got loads of memory so that can't be the problem.


Thx....Reg


Hi Reg,


This normally happens when your icon has a lot of layers. You need to make sure there is only one layer in the icon.



Thomas

[Reg]

Thomas

My computer guy says the icon file is only one layer so he doesn't think that is the problem.

Got any other suggestions?

Reg

[Glenn]

Did you make sure it is 32 x 32 pixels? Also, check the name of the file. Must be an .ico file. It is a little aggravating to get it to work at first if you are not used to dealing with them. The files are usually named "favicon" also. That may have something to do with it.

You may want to post the icon here to let us take a look if you still have problems.

[TigerSoftware]

Thomas

My computer guy says the icon file is only one layer so he doesn't think that is the problem.

Got any other suggestions?

Reg

Reg, you just killed my eyes with the font size. :)

Send me the icon and I will check it out.



Thomas

[TigerSoftware]

Did you make sure it is 32 x 32 pixels? Also, check the name of the file. Must be an .ico file. It is a little aggravating to get it to work at first if you are not used to dealing with them. The files are usually named "favicon" also. That may have something to do with it.

You may want to post the icon here to let us take a look if you still have problems.


You may be on to something Glenn. It could be a problem with the software and favicon.



Thomas

[Glenn]

Thomas and Reg,

I did some testing and I will try to explain here the process. I am hoping this will help Thomas out a bit with finding problem and for Reg to know why he is having problems.

Ok, here I go: (I could be wrong on some of this--but it was results I got)

(a) As of now--You can use favicon.ico sized at 32x32 pixels.
I tried the other standard size 16x16 and could not get it to work.

(b) You have to use only "favicon.ico" -- you cannot name your file things like "favicon2.ico", "favicon3.ico", etc.

(c) You also cannot name your file anything like "myfavicon.ico" ,"Photo.ico" or anything else. ---The only file name you can use is "favicon.ico" -- also only at size 32x32 pixels.

(d) You have to either have a favicon made with the above dimensions or make it yourself using the proper software to make icons. I tried to make one using Infranview, gimp, etc. and neither worked. (you can correct me here if you have made your own icons).

(e) I tested all of the above names, sizes, etc. and none would work. I actually have 3 icons that were properly made by others. 1 is 32x32---it works. 2 are 16x16---don't work. Took me a while to figure out why 2 weren't working---:mad:---then noticed the sizes. I was just going by favicon.ico files.:eek:

(f) You cannot resize a 16x16 favicon.ico to 32x32 to make it work. Apparently, it has to be original file or something.

Hope that helps ya'll out a little,:D
Glenn

[TinkBD]

Thanks, Glenn! I'll try my 32x32 favicon!

If anyone needs a FavIcon Generator, here is the one I use. The default size is 16x16 but there is a 32x32 option:

http://tools.dynamicdrive.com/favicon/

Tink

[MikeM]

I use icons I downloaded from the internet. None of them are called favicon and they all work. I find what I want, download it, and check it in Axialis Icon Workshop. Most are multi layered, so I create a new project from the 32 X 32 icon and save it with what ever name I will remember for the software. A normal icon should be able to be named anything, but it must be a .ico file.

The favicon is the icon that shows up in a web browser right by the address bar and is usually a 16 X 16 size. EG if you go to ecovers-go.com you will see a little orange icon on the left by the web address in the address bar. If you are trying to use an icon you got from somewhere and it is called favicon, it is probably the wrong size.

If you are going to be creating a lot of software, an icon editor is the best tool. You can find free versions all over the internet. I personally like the Axialis Icon Workshop because it is easy to use and has some templates. But like I said, I'm lazy :D so I find what I want by doing a search for free icons and then make sure they are the right size. The first place I usually look is http://www.iconarchive.com/index.php . But there are tons of great icons on the internet.

[Glenn]

I use icons I downloaded from the internet. None of them are called favicon and they all work. I find what I want, download it, and check it in Axialis Icon Workshop. Most are multi layered, so I create a new project from the 32 X 32 icon and save it with what ever name I will remember for the software. A normal icon should be able to be named anything, but it must be a .ico file.

The favicon is the icon that shows up in a web browser right by the address bar and is usually a 16 X 16 size. EG if you go to ecovers-go.com you will see a little orange icon on the left by the web address in the address bar. If you are trying to use an icon you got from somewhere and it is called favicon, it is probably the wrong size.

If you are going to be creating a lot of software, an icon editor is the best tool. You can find free versions all over the internet. I personally like the Axialis Icon Workshop because it is easy to use and has some templates. But like I said, I'm lazy :D so I find what I want by doing a search for free icons and then make sure they are the right size. The first place I usually look is http://www.iconarchive.com/index.php . But there are tons of great icons on the internet.

Thanks Mike,
That rings true with what I was thinking. A file should be able to be named anything as long as .ico is on the end.

I think it all points to getting the icon created and named using the proper software, at the proper size of 32x32.


If you did something as simple as renaming the .ico file , I think it would not work (I could be wrong again), unless you renamed it using the proper icon maker software. If you just look for it on your computer and rename it (like you can most files) that is where the problem lies I think.

Maybe you could test that theory out--hehee. I gotta get Icon maker software or do online. The online option is the only one I didn't try in my testing.

Thanks again,
Glenn

[MikeM]

Glenn an icon is just a file like any other on your computer. You can rename it to anything you want. It does not matter.

Now having said that, an icon can also have many layers, and most usually do. One icon can be layered to be 48X48, 32X32, 24X24, and 16X16. You need to strip away all the layers and make sure all that is left is a file 32X32. I think this is done so you can use 1 icon for the desktop, 1 for the quick launch, etc. This all comes from 1 file.

I've attached an icon that I know works, cause I just tested it using original name and then renamed it.

[TigerSoftware]

I am thinking it has something to do with favicon myself. I will need to test it.

I normally take a image that is in another format and use GIMP to save it as a icon to the desired size I want. Normally 32 x 32.


The name of the icon should matter which is making me think it has something to do with favicon.



Thomas

[Reg]

Thomas

I tried following Glenn & Tink's advice and created a new favicon.ico but it still didn't work.

I've emailed you the icons to look at.

Hope it helps.

Thx...Reg

[MikeM]

Once again, a favicon is made 16 X 16. TSB wants an icon that is 32 X 32. The name of the icon makes no difference. If you use the favicon maker Tink posted, it will be 16 X 16 or layered if you select their additional option, and it won't work!

If you save a normal icon in 32 X 32 it should work. I posted one somewhere above for you to test. That one worked in my software. I tooked another one I made for a different software and repeated the experiment. I renamed it to something else, it worked, I renamed it favicon.ico and it worked. That is because it is not an actual 16 X 16 favicon. It is a normal 32 X 32 icon.

So don't use anything but a 32 X 32 single layered icon file and it should work. If not, maybe there is some other problem causing your problem.

[MikeM]

OK, after shooting my mouth off in my above post, I thought I'd better try using an actual favicon.icon to make sure what I said was right. ;)

So I went to the favicon maker site that Tink gave. I took a .png file and uploaded it and made a 16 X 16 icon and made another one with the 32 X 32 desktop checked off.

I changed the icon in one of my software projects to the 16 X 16 favicon and it created the .exe fine. I then did the same with the 32 X 32 layered icon. It also created the .exe fine.

So in my TSBPro I am not having any problem using these icons. But, why tempt fate. I still adhere to my advice to just use a single layered normal 32 X 32 icon, named whatever you want it :D

[TigerSoftware]

OK, after shooting my mouth off in my above post, I thought I'd better try using an actual favicon.icon to make sure what I said was right. ;)

So I went to the favicon maker site that Tink gave. I took a .png file and uploaded it and made a 16 X 16 icon and made another one with the 32 X 32 desktop checked off.

I changed the icon in one of my software projects to the 16 X 16 favicon and it created the .exe fine. I then did the same with the 32 X 32 layered icon. It also created the .exe fine.

So in my TSBPro I am not having any problem using these icons. But, why tempt fate. I still adhere to my advice to just use a single layered normal 32 X 32 icon, named whatever you want it :D

I think it depends on the picture as well. The more graphic intensive the more problems. Icons are not suppose to have too much details in them. They are small and the details just get lost.



Thomas

[Reg]

After trying several images in that favicon online generator, we finally found out the problem. It seems that if you generate the icon from a jpg, it will always fail with the out of memory error, but if you generate it from a gif, it works fine.

I really have no idea why this would be, as it's just converting the images to a single format, but all we had to do to get it to work was to do a "save as" on our source image, and save as a gif instead of a jpg, and as soon as we converted it to ico with that online tool, it worked.

[TigerSoftware]

After trying several images in that favicon online generator, we finally found out the problem. It seems that if you generate the icon from a jpg, it will always fail with the out of memory error, but if you generate it from a gif, it works fine.

I really have no idea why this would be, as it's just converting the images to a single format, but all we had to do to get it to work was to do a "save as" on our source image, and save as a gif instead of a jpg, and as soon as we converted it to ico with that online tool, it worked.


Thanks Reg for posting what you found. :)



Thomas